• Privacy Notice

    The privacy notice describes how Wavebreak Media Ltd T/A PikWizard (and its affiliates) protects and makes use of the information you provide to the company when you use this website and services, for the purpose of carrying out its business activities. The information you provide will only be used in the ways described in this privacy notice. The policy also describes the use of internet cookies. By accessing and using the website, e.g. reading our blog posts or visiting the website pages, it is implied that you have read and accepted the privacy notice and cookies in its entirety.

    The latest version of the Privacy Notice is published on this page, with the revision date shown at the top. This will be updated from time to time, so we recommend you check the page regularly. If you have any questions on the policy, please contact us. You will find company contact details on the ‘Contact Us’ page of the website but you can contact Sean Prior by email at privacy@pikwizard.com

  • Data We Gather

    If you give us information about you, we will keep it and use it to provide our service to you and make our service better.

    When you register on our website, for example signing up for a PikWizard account or for a webinar or a copy of an eBook, you will be required to complete an application form containing personal information. The following are examples of the types of information we gather:

    • Your unique username
    • Name and Job Title
    • Email Address
    • Demographic Information, such as postal address
    • Information that may be useful in providing a better user experience or relevant content such as industry or company name

    We also gather the following types of data:

    • Internet analytic data – see section detailing Internet Cookies
    • Logs of website/services/application usage data for product/feature development
    • Device identifiers
    • Location Data

    As is true of most websites, we may directly collect analytics data, or use third party analytics tools, to help measure traffic , browser type, CPU speed, and other data such as usage trends. These tools collect information from your mobile device or your computers browser, which include items such as the pages you visit and other information which helps us to improve the service to you. We collect this information in an aggregated way so it cannot be manipulated to identify a particular person.

    Each time you access the service we also automatically log that information from your browser or mobile device. We do so in order to improve the service to you and help you login faster and improve the service to you. Log files may contain anonymous information such as web request, internet Protocol address ( more widely known as an IP address), browser type, device type, exit pages and URLs, interactions and clicks, pages viewed, domain names and other such information of a similar nature. The information that this log files sends us is stored securely in our serves.

    When you access the service through a mobile device we may also use a device identifier to enhance our service to you. A device identifier is a small data file which is stored on your mobile device and which may convey information to us about how you browse or use the service.

    When you access the service we may also collect information regarding the location of your device which we use to provide you with a better service.

  • How We Use Data

    When you use our service, third parties might give us some info about you, especially if you are signed into a third party account while using our service e.g. Google might tell us what country you are in.

    PikWizard uses data in the following ways:

    • Website/services customization based on your preferences
    • Products and service improvements
    • Internal records
    • Contacting you (using the contact details you have provided) related to changes in your account, maintenance, customer service queries
    • Notifications and Updates including promotional queries

    Updates will generally be, but not limited to; new content, new features, product releases, product maintenance and discount or promotional offers. You may opt out of these notifications through the settings in your profile if so wish.

    Every now and then we’d like to send you information that we think you’ll find useful when using PikWizard. If that annoys you or you don’t think it’s relevant, you can unsubscribe, or tell us to stop. However, we will continue to send you important notifications regarding your account.

    From time to time, we may make changes to the terms and conditions of your account e.g. create usage limits. These will communicated to you via website notifications and/or email notifications.

    We do not disclose your personal information to any 3rd party, unless required to perform a website function/service such as processing a payment or if required to by law.

    We may send cookies to your web browser to help you use PikWizard If you would like to adjust your cookie settings, please read your browser instructions.

  • Internet Cookies

    An internet cookie is a small file placed on your computer, which enables a website to identify your computer as you view different pages on the website and when you return to the website at a later time/date from the same computer.

    PikWizard uses cookies for the following reasons:

    • Identify that you are signed in to our website.
    • Store information about your preferences. This can give a better experience of the website and services based on your personal preferences.
    • Retain your preferences and auto login on return to our website. You may wish to remain logged into to the website (by not logging out) when you next return, automatically applying your personal preferences.
    • Web traffic analysis. Data from website data aggregation services (such as google analytics) helps us improve our services and provides technical data (for example, versions of internet browsers accessing the website) to our development team.
    • We partner with a third party to display and manage advertising. Our third party may use technologies such as cookies to gather information about your activities on this website or other websites in order to serve advertising to you based on your browsing activities.

    PikWizard Cookies

    When accessing www.pikwizard.com, a cookie is created and stored for one month to automatically recognise you and/or log you back in when coming back to the website.

    When logging on to www.pikwizard.com, a cookie is created to keep you logged in throughout your visit.

    Please note that no personal information is stored in these cookies. These cookies can be manually destroyed by you by going in your browser’s settings. If you do not want your computer to store cookies from our website, you can disable cookies in your internet browser but please be aware that this may limit your use of the website or impact the functionality of the website.

    Use of Google Cookies

    Wavebreak Media/PikWizard use Google Analytics to monitor and analyse website traffic. Cookies are used by Google to provide statistical visitor information on our website.

    Wavebreak Media/PikWizard use AdWords to generate traffic to our site through paid advertising. Cookies used by AdWords provide statistical data that we use to make our advertising more effective.

    Google Adsense Cookies

    We partner with a Google Adsense network to either display advertising on our site or to manage our advertising on other sites. This ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests.

    If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

    Use of Hubspot cookies

    Wavebreak Media / PikWizard use Hubspot to monitor and analyse website traffic. Cookies are used by Hubspot to provide statistical visitor information on our website.

    For more details, see the following site www.hubspot.com/privacy-policy/

    Use of Unbounce Cookies

    Wavebreak Media /PikWizard use Unbounce Cookies to monitor and analyse website traffic. Cookies are used by Unbounce to provide statistical visitor information on our website.

    For more details, see the following site www.unbounce.com/privacy/

    To help us improve, we keep information about how you use our services and collect anonymous analytic data about how you use the PikWizard website.

  • Controlling Your Information

    You have control over your account settings, such as your account information and email notifications, but there’s some important updates we’ll always send you for as long as you have an account with PikWizard.

    You have the right to access and edit your account and profile information by logging into the PikWizard application and choosing to edit your Profile. You have the right to close your account.

    You will have an opt-out link available in promotional emails. Alternatively, you can contact us directly under the ‘Contact Us’ page of our website.

    We do not lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to do so.

  • Children

    If you are under 18, parents and guardians have control over how you use PikWizard. Please do add your personal information on the site without parental or guardian consent.

    We do not intend to solicit or collect personal information from anyone under the age of 18 without consent of a parent or guardian. If you are under 18, do not use or enter information on this site without parental or guardian consent.

  • External Websites

    Our website may contain external links to other websites. We cannot control what happens on the other side, sometimes links break, or divert to other pages.

    We have no control of websites outside the www.pikwizard.com domain.

    If you provide information to a website external to www.pikwizard.com, we are not responsible for its protection and privacy. Please ensure that you read and understand the external site’s data protection and privacy policies fully.

  • Social Media Integration

    Our website may use plugins to interact with 3rd party social networks, such as Facebook for example. When accepting these plugins, content and data will be exchanged with the social network. Please ensure that you fully understand what personal data is exchanged with the social network, and how it is used by reviewing their privacy policies.

  • Contact Us

    If you have any questions, comments, or suggestions regarding our Privacy Policy, please contact us at privacy@pikwizard.com